Frequently Asked Questions

If you are unable to resolve your query that way, please do not hesitate to contact us at:

Where can I buy the products displayed on the website product pages?

    Simply click into the buy button and add them to the shopping cart.

What payment methods can I use?

    We use Paypal, which accepts VISA and other major credit cards.

What is the difference between a product for sale and a product for pre-order?

    Products in our shop which are in stock, you can buy directly and we will send to you as soon as possile, whilst pre-order items, have delivery dates sets in the future. If you buy a pre-order item, it will remain in your account history until the order is processed and completed, at which time it will be shipped to you before the due delivery date.

Do I need to register an account to buy products?

    Yes, you have to register an account to buy products, because this will facilitate entry of billing addresses and necessary details. Your account page will allow you to view your orders as they are processed and you may also contact us by use of support tickets if you require any assistance. Click here to register a new account.

If I am interested in wholesale of the products, for large sale retail or distribution, what should I do?

    Please get in contact with one of our sales representatives through our Contact Us

Does Lovecraft produce prototypes for businesses or individual clients?

    If you are interested in making a physical or virtual prototype of a product to compliment a business idea or simply fulfil a dream, Lovecraft can produce this for you. Simply
    Contact Us to begin the design process and make your dream a reality.

MORE… please email us for any further queries, and to help us improve our FAQ section

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